the story

Of Our Past


Cord boards from our past currently residing in our office

Cord boards from our past currently residing in our office

Tri-Community Answering Service was founded over 50 years ago by a young mother of 4 small children, operating the business within her home in Encinitas, California.  In 1968, after lots of hard work, the answering service relocated to a shopping plaza in Encinitas, home to Tri-Community Answering Service for almost 49 years.  March 2017 brought the latest changes to the answering service with our move to a modern office in San Marcos, California. Along the way we have kept legacy customers that have been with the answering service since the late 1960's through the 1970's, adding many new customers over the years.  Recently the business was passed along to the founder's youngest child, who remembers the telephone switchboard at home all those years ago.  Although many "local" answering services have become large, corporate entities with impersonal service, we have remained local, with local operators to provide the highest level of personal service to our customers.